GitiGUARDIAN Plan

The Details:

• All Giti brand passenger and light truck tires bearing the Giti name and D.O.T. numbers are covered by a 90 Day Trial Period. Purchase a set of Giti brand tires and try them on your vehicle up to 90 days from date of purchase. If you are not completely satisfied, just return them to the dealer where you bought them. Your Giti dealer will refund the purchase price.
• The four tires must be purchased on the same day, mounted on the vehicle indicated on the invoice, and must be returned to the participating dealer where they were purchased within 90 days. This offer is available only to the original purchaser and is non-transferable. Other service charges or applicable taxes are not included. Online purchases and Giti brand tires applied as original equipment on new vehicles are not eligible. Commercial, racing, off–road use, improper load or misapplication, damage by road hazards or other abuse is excluded.
• If not completely satisfied with the performance, the consumer may return the tires, with the original sales receipt and the specific reason they are not satisfied, to the dealer were originally purchased. At the purchaser’s discretion, the dealer will either replace the tires or refund the retail purchase price. Other service charges or applicable taxes are not included.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

1.1    Eligibility

This Standard Limited Warranty Policy and Procedures (“Standard Limited Warranty”) applies to all new Consumer tires (PCR/LTR) purchased on or after May 1, 2024, sold or distributed under the Giti brand, bearing the corresponding D.O.T. tire identification number.

To be eligible, the following criteria must be met:

• Purchased in the United States or Canada;
• The tires were operated under normal service conditions and used on the same vehicle on which they were originally installed and according to the vehicle manufacturer’s recommendations;
• The consumer is the original purchaser of the tire.
• The tires are of correct size, load and speed rating for the make and type of vehicle;
• The tires were used on the proper road surfaces for which they were designed;
• The tires are not subject to an exclusion (see Section 1.3, “What is Not Covered by the Standard Limited Warranty”).
• The warranty claim procedure found under Section 2.3 “Owner’s Obligation”, is completed in full.

1.2    What is Covered by the Standard Limited Warranty

Upon examination by the Giti representative, any eligible Giti tire that has become unusable due to a condition attributable to materials and/or workmanship within 72 months from the date of manufacturing of the tire (DOT), and before the tire wears down to 2/32” inch (1.6 mm), and not subject to the exclusions in section 1.3 “What is Not Covered by the Standard Limited Warranty”, will be replaced with an equivalent new Giti product on the basis set forth in this Limited Warranty.

Adjustment on ride comfort or out-of-round is allowed only during the first 2/32” inch of the original tread depth and within 12 months from the date of purchase (whichever comes first) supported with proof of purchase.

Any Giti tire that satisfies the above conditions which has become unusable due to conditions attributable to materials and/or workmanship will be replaced free of charge through a Giti Authorized Dealer. The cost of mounting and balancing and other service charges, disposal fees, or applicable taxes are payable by the consumer (i.e. vehicle owner / end user).

Any Giti tire that has been worn beyond the first 2/32” inch of the original usable tread depth which is adjusted under this Standard Limited Warranty due to workmanship and/or materials will be replaced with an equivalent new Giti product subject to a pro-rated charge through a Giti Authorized Dealer. The cost of mounting, balancing, and other service charges, disposal fees, or applicable taxes are payable by the consumer.

1.3    What is Not Covered by the Standard Limited Warranty 

This Standard Limited Warranty does not apply to consumer (PCR/LTR) tires which have become unserviceable under (but not limited to) the following conditions:

• Purchased or used outside the United States or Canada;
• Incorrect size or load rating for the vehicle;
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture). For selected products covered by the Road Hazard Warranty please refer to section 3.0.;
• Improper use or operation, including improper inflation pressure, overloading, curbing, use of improper rim or wheel, improper mounting or demounting, tire/wheel spinning, misuse, misapplication, negligence, tire alteration, or use in competition or racing;
• Use in commercial applications for tread wear;
• Improper maintenance of tire, wheel, or vehicle components: misalignment, imbalance, worn components, or other vehicle conditions, characteristics or defects;
• Highway tires that are operated in on-off highway applications;
• Tires subjected to severe under-inflated or run-flat conditions;
• Improperly repaired tire;
• Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (measured tread difference of 2/32” inch or more across the tread on the same tire);
• Accident, fire, chemical corrosion, or vandalism;
• Flat spotting caused by improper storage or brake lock;
• Contamination or degradation by petroleum products or other chemicals, solid or gaseous materials other than air, nitrogen or carbon dioxide (for example, water-based sealers or balancing substances);
• Ozone or weather cracking after 48 months from manufacturing date;
• With the serial number buffed, cut or illegible;
• With less than 2/32nds of an inch remaining tread in any groove;
• With a ride disturbance complaint that occurs after the first 2/32nds of tread wear;
• Damaged through use of any tube or flap;
• Damaged through improper use of tire chains;
• Use of Run Flat technology tires without a properly operating low air pressure warning system (TPMS – Tire Pressure Monitoring System).

2.3    Owner’s Obligation

This Standard Limited Warranty Policy and Procedures (“Standard Limited Warranty”) applies to all new Consumer tires (PCR/LTR) purchased on or after May 1, 2024, sold or distributed under the Giti brand, bearing the corresponding D.O.T. tire identification number.

To make an eligible claim under this 6 Year Limited Warranty and/or Mileage Warranty:

• Owner is responsible for proper maintenance of tire and vehicle, and maintaining proper tire air pressure;
• Owner is responsible to have the tires rotated every 5,000 to 6,000 miles in accordance with prescribed rotation patterns as recommended by either the vehicle manufacturer or Giti. Owner must keep rotation records and present proof of such rotations for eventual warranty adjustments;
• When making a claim, the owner must present the tire(s) to be adjusted, with an original sales invoice showing the tire description, mounting mileage, and the date the tire(s) were installed, to an authorized Giti retailer. Once replaced, the tire(s) adjusted become property of Giti;
• Owner is responsible for paying all applicable taxes set forth under this Limited Warranty;
• Owner is also responsible for paying local tire-disposal fees and any parts or service, regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and tire repairs;
• The mounting, balancing, alignment, or any other services rendered to the vehicle shall be made by a service provider authorized to perform such services;
• No claim will be recognized unless submitted on a Giti claim form.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

2.0    Limited Mileage Warranty

This Limited Mileage Warranty applies to all new consumer (PCR/LTR) tires purchased on or after May 1, 2024, sold or distributed under the Giti brand bearing the corresponding D.O.T. tire identification number. The following Giti brand pattern designs are covered by a limited warranty for tread wear as follows:

The following Giti brand pattern designs are covered by a limited warranty for tread wear as follows:

2.1 Eligibility

To be eligible, the consumer (PCR/LTR) tire must meet the following criteria:

• Purchased in the United States or Canada.
• Giti will provide a prorated mileage credit towards the purchase of a comparable Giti tire. Vehicles with staggered fitments (e.g. front and rear tire sizes are different) cannot be rotated. Therefore, Giti warrants tires mounted in the rear axles of vehicles with staggered fitments only up to 50% of the warranted miles under the Standard Giti Mileage warranty.
• Is properly serviced and maintained, with periodic rotation, all evidenced by acceptable service records.
• Tread is evenly worn down to the top of the treadwear indicator bars.
• Was mounted within 60 months from the date of purchase;
• The tire is of the correct size and load rating for the make and type of vehicle;
• The tire has been used on road surfaces for which the tire has been designed;
• Original proof of purchase with installation miles must be provided;
• The tire is not subject to exclusion (see Section 2.2 “What is Not Covered by the Limited Mileage Warranty”).

Driving habits, driving conditions, road conditions, and vehicle maintenance all play a part in the tread life of a tire. If a tire does not reach the warranted mileage, and the owner of the tire has complied with the terms and conditions of the Limited Mileage Warranty, Giti will replace the tire as follows:

• Eligible Mileage Warranty claims are based on the tire being evenly worn down to 2/32” Remaining Tread Depth (RTD). If such point is reached before warranty miles are achieved, Giti will make an allowance for the difference of the warrantied mileage versus the actual mileage achieved, toward the purchase of a comparable new Giti brand tire, prorated on warranted mileage. The mileage shall be measured on the properly functioning odometer of the vehicle under normal passenger car, SUV/CUV, or Light Truck use.
• The adjustment allowance for tires submitted with 3/32” or 4/32” RTD will be based on the warranted miles not achieved if the tire had been allowed to run down to 2/32” RTD.

The Authorized Dealer will calculate the replacement allowance by multiplying the percentage of the warranted mileage not received by the retailer’s selling price at the time and place of the adjustment.

2.2 What is not covered by the Limited Mileage Warranty

• Tires of incorrect size or load rating for the vehicle;
• Tires not rotated in accordance with the prescribed rotation patterns and mileage levels as recommended by either the vehicle manufacturer or Giti;
• Tires damaged due to road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture);
• Improper use or operation, including improper inflation pressure, overloading, curbing, use of improper rim or wheel, improper mounting or demounting, tire/wheel spinning, misuse, misapplication, negligence, tire alteration, or use in competition or racing;
• Tires used in commercial applications including, but not limited to, police, taxi, Uber, Lyft , national account, government, or contract sales;
• Tires installed on any vehicle other than the vehicle on which the tires were originally installed;
• Improper maintenance of tire, wheel or vehicle components: misalignment, imbalance, worn components, or other vehicle conditions, characteristics or defects;
• Highway tires that are operated in on-off highway applications;
• Tires subjected to severe under-inflated or run-flat conditions;
• Improperly repaired tire;
• Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment, (measured tread difference of 2/32” inch or more across the tread on the same tire);
• Tires damaged by an accident, fire, chemical corrosion, tire alteration, or vandalism;
• Tires which have flat spotting caused by improper storage or brake lock;
• Contamination or degradation by petroleum products or other chemicals, solid or gaseous materials other than air, nitrogen, or carbon dioxide (for example, water-based sealers or balancing substances);
• With the serial number buffed, cut, or illegible;
• Purchased or used outside the United States or Canada.

2.3    Owner’s Obligation

This Standard Limited Warranty Policy and Procedures (“Standard Limited Warranty”) applies to all new Consumer tires (PCR/LTR) purchased on or after May 1 , 2024, sold or distributed under the Giti brand, bearing the corresponding D.O.T. tire identification number.

To make an eligible claim under this 6 Year Limited Warranty and/or Mileage Warranty:

• Owner is responsible for proper maintenance of tire and vehicle, and maintaining proper tire air pressure;
• Owner is responsible to have the tires rotated every 5,000 to 6,000 miles in accordance with prescribed rotation patterns as recommended by either the vehicle manufacturer or Giti. Owner must keep rotation records and present proof of such rotations for eventual warranty adjustments;
• When making a claim, the owner must present the tire(s) to be adjusted, with an original sales invoice showing the tire description, mounting mileage, and the date the tire(s) were installed, to an authorized Giti retailer. Once replaced, the tire(s) adjusted become property of Giti;
• Owner is responsible for paying all applicable taxes set forth under this Limited Warranty;
• Owner is also responsible for paying local tire-disposal fees and any parts or service, regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and tire repairs;
• The mounting, balancing, alignment, or any other services rendered to the vehicle shall be made by a service provider authorized to perform such services;
• No claim will be recognized unless submitted on a Giti claim form.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

Road Hazard Warranty

This warranty applies to any new Giti GitiComfort XA1, WeatherSmart brand replacement tire purchased on or after May 1, 2024 used in normal service on the vehicle on which it was originally fitted and in accordance with the maintenance recommendations and safety warning contained in the vehicle’s original owner’s manual for the first 12 months from the date of purchase. At that time, all warranties, expressed or implied, expire.

If an eligible tire is rendered unserviceable due to a non-repairable road hazard (cut, tear, impact break or puncture) during the first twelve (12) months from the date of purchase, it will be replaced with a comparable new Giti product prorated on warranted mileage.

The retailer will calculate the replacement allowance by multiplying the percentage of the warranted mileage not received by the retailer’s selling price at the time and place of adjustment.

A comparable new Giti product is a tire of the same line, or in the event that a tire of the same line is not available, a tire of the same basic construction and quality which differs only in sidewall or tread design.

If a higher price tire is accepted as a replacement tire or you wish to upgrade to a more expensive tire at the time of adjustment, you will be responsible for any additional costs of the replacement tire versus the original tire. All service charges (mounting, balancing or new valve) and applicable taxes are not included.

 What is not covered by the Road Hazard Warranty:

• Tires purchased before May 1, 2024;
• Ozone or weather cracking;
• The addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide (e.g. water-based sealers or balancing substances); 
• Flat spotting caused by improper storage;
• Use in commercial applications for tread wear claims;
• Uneven or rapid wear which is caused by mechanical irregularity in the vehicle such as wheel misalignment;
• Tires used in commercial applications including but not limited to police, taxi,  limousine, Uber, Lyft, etc. 
• Tire damage of any kind caused by misuse, improper maintenance, overloading, racing, improper inflation, chain damage, high speed spin out(s), or the mechanical condition of the vehicle;
• Purchased or used outside the United States or Canada;
• Continued use while tire is flat or severely under inflated;
• Tires with DOT number cut or buffed. Tires must have Department of Transportation identification numbers;
• Tire damage due to wreck, collision, chemical contamination, fire or vandalism;
• Any Giti tire altered to change its appearance after date of purchase;
• Tire damage due to improper mounting/tire/wheel unbalancing or demounting;
• Any Giti tire that becomes unserviceable due to workmanship or material defects covered by the Giti Tire Limited Warranty.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

Roadside Assistance and Towing

Roadside assistance is available 24 hours a day, 365 days a year, anywhere in the United States, for 3 years from the date of purchase of your Giti brand replacement tires. This benefit will cover you up to a maximum benefit of $200.00.

Roadside Assistance Service can be requested by calling 1-877-201-0859, Prompt 3.

Roadside Assistance coverage includes:

• Emergency Tire Service – In the event of a flat or damaged tire, a qualified service provider will come to your vehicle and replace the flat or damaged tire with your inflated spare.
• Towing Service – Towing up to 150 miles if a workable spare tire is not available or vehicle has two or more flat or damaged tires.
• Lockout Service – If your keys are locked in the vehicle, a qualified service provider will come to you and unlock your vehicle.
• Battery Service – In the event the battery in your vehicle fails, battery services will be provided.
• Fuel Delivery Service – In the event your vehicle runs out of fuel, fuel will be delivered to the location of the vehicle. You are responsible for the cost of the fuel.

Exclusions:

• Service will be denied if you are not with the disabled vehicle.
• Excludes service for fleet vehicles, vehicles off road; vehicles over 1-ton capacity, vehicles already at a repair facility or on roads where state/provincial providers are exclusively utilized.
• Towing or service on roads not regularly maintained, including on private property.
• Installation or removal of snow chains, dismounting, repairing or rotating tires.
• Vehicle storage charges, cost of parts and installation, products, materials, impounding and additional labor related to towing.
• Service to vehicles with an expired safety inspection, license plate, and/or emission sticker where required by law.
• Service to vehicles that are not in a safe condition to be towed.
• Fraud or misrepresentation of the facts.

Ride Share Reimbursement

The Ride Share Reimbursement takes effect when your covered vehicle has a mechanical breakdown requiring a tow and you need to get from the disablement scene to your next location by using a ride share company.  You will be reimbursed up to $50.00 per occurrence and a maximum of 3 occurrence per enrolled year.

To Qualify for Reimbursement

• You must be driving an Eligible Vehicle; and
• You must call for preauthorization at 1-877-201-0859, Prompt 2; and
• Request for reimbursement of Eligible Expenses must be submitted within sixty (60) days of the original date of service.
• “Eligible Expenses” mean expenses incurred for a licensed ride share vendor.

What do I need to do to submit a request for reimbursement?

Submit your written request for reimbursement along with the required documents listed by email or postal mail within sixty (60) days of the original date of the authorization.  Requests submitted after 60 days are not eligible for reimbursement.

Requests may be sent by:

• Email to claims@roadsideprotect.com

• Postal Mail to Roadside Protect, Inc., PO Box 681459, Schaumburg, IL 60168

What documents are required to submit with my request?

• Your written request for reimbursement must include the following so you can be contacted if additional or missing information is necessary:
  • Customer Membership Number
  • First and Last Name
  • The best way to reach you (telephone, email address or postal address)
  • Your complete mailing address
• Authorization Number
• The paid invoice showing:
• The name, address and telephone number of the licensed vendor;
  • The year, make, model and mileage of the vehicle requiring a tow.
  • The name of the driver/customer that requested and paid.
• Any other documents requested to verify the claim.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

Driver’s Valet and Discounts

24/7 concierge service requests can be made when a tow or roadside event has occurred.  For assistance with setting up or locating rides, hotels, restaurants, finding fuel or EV charging station, etc., call 1-877-201-0859, Prompt 4. Customer pays for the actual costs for bookings and services.

Car rental discounts and online booking are available at https://www.roadsideprotect.com/home/partner/.  You will find discounts for rental vehicles, travel and vehicle repair.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

The Emergency Trip Interruption reimbursement benefit will reimburse eligible Trip Interruption Expenses incurred up to a $250.00 per day maximum, including a total maximum benefit of $750.00 annually. Eligible Expenses are limited to costs incurred for food, transportation, car rental and/or lodging as defined below within the immediate 72 hours following a mechanical breakdown which requires a tow and disables your vehicle for a period lasting a minimum of 24 hours or which requires a registered customer to stay overnight before the mechanical repairs can be completed and which occurs at least 50 miles from their primary residence. Call for preauthorization at 1-877-201-0859, Prompt 2.

What do I need to do to submit a request for reimbursement?

• Submit your written request for reimbursement along with the required documents by email or postal mail within sixty (60) days of the original date of the authorization. Requests submitted after 60 days are not eligible for reimbursement.
• Requests may be sent by:
  • Email to claims@roadsideprotect.com
  • Postal Mail to Roadside Protect, Inc.,
    PO Box 681459, Schaumburg, IL 60168

What documents are required to submit with my request?

Your written request for reimbursement must include the following so you can be contacted if additional or missing information is necessary:

•  Customer Membership Number
•  First and Last Name
•  The best way to reach you (telephone, email address or postal address)
•  Your complete mailing address
• Authorization Number
• The paid repair invoice showing:
  •  The name, address and telephone number of the repairing facility;
  •  The year, make, model and mileage of the disabled vehicle;
  •  The date and time the vehicle was left for repairs and the date and time the vehicle was ready and back in service;
  • The name of the driver/customer that requested and paid for the repairs to the disabled vehicle;
  • A description of the accident and the parts and labor required to repair the    vehicle;
• Receipts for Eligible Expenses incurred during the immediate 72-hour period following the vehicle disablement
• Any other documents as requested to verify the claim

What are the Exclusions?

The Program will not pay or reimburse for:

• Any costs or expenses you incur related to a non-accident related repair or damage.
• Any costs or expenses you incur resulting from anything other than your vehicle’s accident due to workmanship or the failure of parts.
• Requests for reimbursement of non-eligible expenses.
• Any costs or expenses you incur related to fraud, abuse, intentional acts, war or hostilities of any kind or arising from illegal activity.
• Any costs or expenses you incur involving alterations made to the Eligible Vehicle or using the Eligible Vehicle in a manner which is not recommended by the manufacturer.
• Any costs or expenses you incur involving damage caused by any outside element including but not limited to theft, vandalism, riot, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood.
• Reimbursement requests within 20 days of enrolling in the program.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.

The Lost Key Reimbursement benefit will reimburse you for eligible lost key expenses incurred up to a maximum benefit of $200.00.  Lost or stolen keys and key remotes will be covered for the eligible member’s owned vehicle only.  Reimbursement will be made up to the benefit limit and is limited to 1 replacement key during the benefit Period.

To Qualify for Reimbursement

• You must be driving an eligible vehicle; and
• You must call for preauthorization at 1-877-201-0859, Prompt 2; and
• Request for reimbursement of Eligible Expenses must be submitted within sixty (60) days of the original date of loss.
• “Eligible Expenses” mean expenses incurred for replacing new key or key remote for the eligible vehicle by a licensed vendor.

What do I need to do to submit a request for reimbursement?

• Submit your written request for reimbursement along with the required documents listed by email or postal mail within sixty (60) days of the original date of the authorization.  Requests submitted after 60 days are not eligible for reimbursement.
• Requests may be sent by:
  • Email to claims@roadsideprotect.com
  • Postal Mail to Roadside Protect, Inc., PO Box 681459, Schaumburg, IL 60168

What documents are required to submit with my request?

• Your written request for reimbursement must include the following so you can be contacted if additional or missing information is necessary:
  • Customer Membership Number
  • First and Last Name
  • The best way to reach you (telephone, email address or postal address)
  • Your complete mailing address
• Authorization Number
• The paid invoice showing:
  • The name, address and telephone number of the licensed vendor;
  • The year, make, model and mileage of the vehicle requiring new key;
  • The name of the driver/customer that requested and paid for keys;
  • The key replacement details.
• Any other documents requested to verify the claim.

How will I be reimbursed?

If the documentation submitted is verified and approved, you will receive your reimbursement check promptly by mail.

What are the Exclusions?

• The Program will not pay or reimburse for:
  • Any replacement key or remote made without Administrators prior authorization.
  • Any key or remote repair or replacement covered by warranty, recall or acknowledgement of responsibility issued by the manufacturer of the eligible key or remote to be replaced.
  • Fraud or misrepresentation of the facts.
  • Any damage or loss whatsoever, whether consequential, direct or otherwise resulting from the failure or loss of a programmed key.
  • Reimbursement requests within 20 days of enrolling in the program.

7.0 LIMITATIONS AND DISCLAIMER 

This Limited Warranty is not a warranty that a tire failure will not occur or become unserviceable.

THIS LIMITED WARRANTY IS IN LIEU OF, AND GITI TIRE (USA) HEREBY DISCLAIMS, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GITI TIRE (USA) OR WILL BE IMPLIED BY LAW. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. FURTHER, TO THE EXTENT PERMITTED BY LAW, GITI TIRE (USA) DISCLAIMS ANY LIABILITY FOR ANY INDIRECT DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUES, LOSS OF BUSINESS, LOSS OF GOODWILL OR REPUTATION, LOSS OF TIME, LOSS OF VEHICLE USE, LOSS OF TIRE USE, INCONVENIENCE, OR OTHER COSTS, EXPENSES OR LOSSES OF ANY KIND. 

Some states and provinces do not allow limitations on the duration of an implied warranty and/or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

This Limited Warranty is the only express warranty applicable to Giti Brand tires and supersedes the terms of any previous warranty. GITI Tire (USA) does not authorize anyone to assume for it any warranty.