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90 Day Trial

DEALER RETURN PROCESS
For the reporting and processing of all your warranty claims, all dealers are required to use Giti’s Tire Warranty Management System (TWMS), the online claims reporting solution. 

Upon request Giti dealers will be provided with the following warranty support documents:

  • Online Warranty Claim Instructions (PDF)
  • Log-In Information (Excel)
  • Warranty Procedures – 2025 (PDF)

To initiate a warranty claim, please log in to the Tire Warranty Management System (TWMS) and submit the required tire photographs and supporting invoices through the online portal: https://gtws.gititireusa.com

Tire Warranty Management System

DEALER RETURN INFORMATION
The dealer, at the discretion of the original purchaser, shall refund the full price of the tires as indicated on the sales receipt. Other service charges or applicable taxes are not covered, and are payable by the original purchaser.

FOR ASSISTANCE OR MORE INFORMATION:
Email: 90DayTrial@US.Giti.com or Call: (866) 488-4737

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